Riding Our Own Wave
BRINGING A DIFFERENT TYPE OF VIBE TO INSURANCE
With over 20 years of combined industry experience of our founders, we follow our intuition, we chart our own path, and we stick to our values. It’s what has allowed us to help thousands of folks across the United States and made us a mainstay in the industry. And it's what will continue to allow us to evolve.
WHY WE EXIST
NSBA is a growth oriented organization that exists to enrich the lives of its members. That includes you (the policy holder), and us (your agency).
WHY WORK HARDER WHEN YOU CAN WORK SMARTER?
NSBA is data driven! We utilize the latest and greatest tools to aggregate and analyze data which allows us to not only speak to the right clients, but ensure we are delivering the coverage our clients need. Our analytics allow our agents to focus on the most important metrics creating strong positive habits, which in turn deliver happy customers day in and day out.
LIVING BY OUR CORE VALUES
Below are our core values and what they mean to some of our most important team members.
- DETERMINATION
- WINNING ATTITUDE
- Commitment To The Customer
- ACCOUNTABILITY
- INTEGRITY
Cody Bermudes
Sr. Agent
Team Member Since 2019
Commitment To The Customer is one of my favorite core values because it shows that we will create a strong relationship with our clients, ensure that they feel well taken care of, and make sure they know that they are in good hands. Whether it's help with finding doctors, doing a review, or finding new benefits, we are here to go the extra mile!
Neondra Flournoy
Customer Service & Retention
Team Member Since 2023
To me Determination here at NSBA means making the commitment to our client’s and successfully fulfilling their Medicare health needs. People who exhibit determination display several key traits; focus, persistence, optimism and adaptability. Overall, determination is a powerful quality that drives NSBA to overcome obstacles and achieve our desired outcome.
Liam Wilkes
Jr. Team Lead
Team Member since 2021
Strong mental resilience is essential, it allows you to handle objections and persistently pursue the best version of yourself. Setting goals in your work not only drives your professional growth but also enhances your life overall, by fostering a sense of purpose and accomplishment. A Winning Attitude instills discipline, focus, and the motivation to continually improve both personally and professionally. This summarizes winning mentality best for me. “Don't practice until you get it right, practice until you never get it wrong”.
Gloria Dao
Sr. Agent
Team Member Since 2022
Integrity means to me being honest and doing the right thing. It involves an unwavering commitment to upholding core values and ethical standards through our actions, our words, and through making sure it acts in alignment with the work that we do.
Cris Figueroa
Sr. Team Lead
Team Member Since 2016
Accountability to me means being directly responsible for our successes and failures, both the good and the bad. It involves showing up, fulfilling our commitments, and delivering what we promised without making excuses or blaming external factors.
Our carriers are our partners, that’s why we choose them carefully. HERE ARE JUST A FEW OF OUR TOP RELATIONSHIPS
