Hi, my name is Ronald Lawver, and my wifes name is Beth Madrid-Lawver. Both my wife and I would like to let your company know that Cheri is one of the best customer service representatives that we have ever had the pleasure of speaking with. I believe she’s an asset to your company, I know good customer service when I hear it. I’ve been a manager at a customer service call center for over 18 years, and I can tell she really enjoys her job and assisting her customers. Great job, Cheri! I would love to have you as part of my team. On a scale of one to five, my wife and I would give Cheri all fives. Again, Cheri, thank you for all your assistance. It is very much appreciated.